Honda is gearing up to go VIRTUAL

MANILA: Honda Cars Philippines, Inc. (HCPI) is getting ready to unveil an online facility it calls VIRTUAL@Honda. In a release, HCPI said it is “specially tailored for HCPI’s sales and aftersales services.”

The platform offers contactless service for the processing of a car purchase, maintenance scheduling, or repairs, “part of Honda’s continuous efforts in creating a better and safer customer journey with the onset of the new normal brought about by the COVID-19 pandemic.”

Set to be available in August, the HCPI shared that customers will be able to perform the following features of the VIRTUAL@Honda “right in the safety and comfort of their homes.”

• Visit Online
• Inspect models inside out with a 360-degree feature
• Reserve a vehicle and service appointment
• Test drive schedule
• Unit availability query
• Access accounts
• Live chat with a sales consultant

Customers also have the option to speak with dealership staff through virtual communication.

Said HCPI President Masahiko Nakamura, “With the current global pandemic and in view of these uncertain times, HCPI’s priority is the safety of our customers. With this, the soon-to-be launched Virtual Dealership Online Transaction  is our alternative solution to provide contactless dealer processes for our customers.”

For more information, visit Honda Cars Philippines, Inc.’s official website at www.hondaphil.com.

Photo from Honda Cars Philippines, Inc.

 Also read: Honda PH outlines safety guidelines for dealerships