GM educates public on electric vehicles through 'EV Live'

MANILA: General Motors (GM) introduced EV Live, an immersive virtual experience that enables participants to connect one-on-one with EV specialists and learn everything there is to know about electric vehicles — for free. This was done as part of GM's commitment to make EV ownership accessible to everyone.

Under the GM brand umbrella are EVs like the Cadillac Lyriq, Chevrolet Silverado and Blazer EV, and the GMC Hummer EV, among others.  

EV Live is a new component of GM's all-encompassing strategy for EVs. This strategy includes EVs built-on the next-generation GM Ultium Platform, charging stations that are reachable via the Ultium Charge 360 network, and today, instructional tools could quicken EV adoption. 

Anyone may communicate with an EV expert using EV Live from any mobile or desktop device with an internet connection.

The EV Live studio — which features actual EVs and dynamic displays showcasing home charging, public charging, battery technology, sustainability, business applications, EV apps, and more — will be virtually toured by these EV specialists while they respond to questions about EVs in real time.

EV experts may also direct participants through the installation of home charging stations and direct them to licensed installers.

Anyone can start an on-demand live tour or plan a free live tour with an EV expert through the EV Live website, depending on availability. Live tours will initially only be provided in a one-on-one setting. Later this year, group visits will be made available. In the future, the website will also provide prerecorded sessions.

Each session of the live tours is completely unique due to the EV specialist's direct voice or text chat responses to participants' inquiries. The EV experts have one-way live video and two-way audio technology. The EV specialist can only hear the participant, while participants can both see and hear the EV specialist.

Through its Ultium Charge 360 network, GM is also spending US$750 million on charging infrastructure. In addition to working with EVgo to install 3,250 more fast chargers across American cities by 2025, the firm is collaborating with Pilot Company on a national DC fast-charging network.

GM's Dealer Community Charging Program, which aims to install up to 40,000 Level 2 chargers in local communities across the United States and Canada, complements these initiatives.

“Addressing common misconceptions about EVs will accelerate widespread EV adoption. We saw a need for accessible, credible and engaging sources of information to empower consumers to adopt EVs and appreciate their many benefits," GM Vice President of EV Ecosystem Hoss Hassani explained. 

"With EV Live, we’re making it easier to learn about the EV experience. Whether you're curious or skeptical, an experienced owner or brand new to EVs, the experts at EV Live are here to help.” 

Photos from General Motors

Also read: GM partners with Pilot Company to enable long-distance electric travel across US