Continental Tires PH unveils ‘Total Confidence Plan’

MANILA: Continental Tires Philippines has launched “Total Confidence Plan” (TCP)  aimed at delivering wider and clearer coverage as well as greater peace of mind to motorists. 

The latest initiative applies to those who purchase Continental passenger, sport utility vehicle, and light truck tires starting  today. 

In a statement, JM Far East, Incorporated (JMFEI) believed that it stands out in the local tire market as the warranties here are usually limited to  manufacturing defects—allowing  them to address real-world driving risks.

With this, the company combines road hazard coverage and manufacturing defect warranty into a single, easy-to-understand program. 

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Here’s what Continental Tires Philippines’ TCP offers to the market. 

Road Hazard Protection 

This covers unrepairable tire damage caused by everyday road conditions within 12 months from purchase or until the tire reaches 5mm remaining tread depth—whichever comes first. 

Per the local tire distributor, its covered scenarios include:

• Severe punctures beyond repair
• Sidewall cuts exposing tire cords
• Impact damage from potholes or broken pavement
• Road debris-related damage
• Run-flat damage due to penetration or cuts (subject to validation)

For those whose claims are approved, customers are entitled to a one-to-one replacement with a brand-new Continental tire of the same specification or the nearest equivalent.

Manufacturing Defect Warranty

This standard warranty covers manufacturing defects, with the coverage depending on the tire’s date of manufacture (up to give years).

Tires up to six years old (from the current year):

• Year 1: Road hazard and manufacturing defect coverage
• Years 2-5: Manufacturing defect coverage (pro-rated basis)

Tires 7-9 years old:

• Year 1 only: Road hazard and manufacturing defect coverage

Further, manufacturing defect claims are subject to pro-rated adjustments, not full replacement under TCP.

In order to qualify, customers must:

• Purchase at least two brand-new Continental tires in one transaction
• Buy from authorized dealers or official online stores
• Register within seven days from purchase via the TCP portal 

Each tire is registered individually and linked to a specific vehicle and customer, ensuring accurate validation and accountability.

Moreover, Continental Tires Philippines’ TCP features a streamlined and transparent claims system—letting clients file and monitor claims conveniently.

Those who will be accorded with replacements will have theirs delivered within the following timeline:

• Metro Manila: Minimum five business days
• Luzon: Minimum seven business days
• Visayas and Mindanao: Minimum 14 business days

However, the program does not cover:

• Repairable punctures or cosmetic damage
• Improper use, racing, or off-road misuse
• Poor maintenance (under/over-inflation, misalignment, and the likes)
• Installation-related damage
• Taxis and car rental vehicles
• External events such as accidents, fire, or flooding

“Filipino motorists deal with unpredictable road conditions every day. The Total Confidence Plan is designed to give them added assurance that their investment is protected—not just against defects, but against the realities of the road,” JMFEI President Winston Manabat said.

Also read:

Pirelli launches 'puncture-sealing' feature

Gumande Tire enters PH

JM Far East brings out Continental UltraContact UX7

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