Now, you can chat with Toyota PH on Messenger and Viber
MANILA: Toyota Motor Philippines (TMP) customers now have more ways to interact with the brand virtually thanks to its two new chat channels in the improved Facebook messenger chat and an official Viber community.
Toyota PH is the official Viber community for Filipino owners and future customers of the brand, as well as car enthusiasts. Those interested may access it through this link via desktop or mobile internet browsers.
Upon joining the Toyota PH community, members will start getting the latest updates and news from TMP, along with exclusive content, special promos and deals, vehicle care tips, and more.
Moreover, members will also be able to use the 2020 edition of the official Toyota PH Viber sticker set for free.
Facebook users can begin using the improved Facebook Messenger chat where they can send questions and interact with their preferred Toyota dealer.
They can also enable users to choose their preferred dealers and vehicles with only a few taps. Dealer representatives will contact the customer and assist them to make vehicle purchase processes more convenient and faster.
The instant connection of the customer to the Facebook Messenger account of official dealers also reduces the probability of communicating with unapproved accounts, which safeguards them from illegal transactions.
A Messenger chat bubble is also available while customers browse the official website of TMP here so that users can automatically use the chatbox while reviewing vehicle details.
In addition to these chat apps, TMP has also revealed its virtual showroom here where customers can enjoy the 360-degree interior and exterior views of Toyota vehicles, send their queries online, and compute payments.
Existing Toyota customers can easily schedule after-sales services such as periodic maintenance services (PMS) online here.
TMP is getting ahead of the people’s need to utilize digital touchpoints for the purpose of obtaining information, transacting, and sending their queries to Toyota and its dealership network in a safer, more convenient, and more efficient way. This is also in strict compliance with quarantine and social distancing measures.
Furthermore, TMP will also unveil more virtual approaches to constantly aid customers in achieving a superb ownership experience and vehicle purchase as they go through the new normal.
Photos from Toyota Motor Philippines Corporation