eGovPH's MMDA-NCAP service down immediately after launch?

MANILA: The integration of the Non-Contact Apprehension Program (NCAP) online violation and payment system into the eGovPH mobile application immediately experienced technical issues after its official launch.

Checked several times hours after the launch (around 7 p.m. yesterday) the MMDA NCAP service in the app—created through a partnership between the Metropolitan Manila Development Authority (MMDA) and the Department of Information and Communications Technology (DICT)—could not be accessed, displaying a message that it "received too many requests."

Check out the screenshot below:

However, the service went back online afterwards. Here's what the page looks like: 

Earlier, the MMDA held the ceremonial launch of the service, which seeks to provide motorists with a more secure, accessible, and centralized platform for checking and managing traffic violations.

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Leading the event were MMDA Chairman Atty. Romando Artes, together with DICT Secretary Henry Aguda, DICT Undersecretary for eGovernment David L. Almirol Jr., Assistant Secretary Maria Victoria Castro, and representatives from private transport network vehicle service companies.

In his welcome remarks, MMDA Chairman Atty. Romando Artes said the integration supports the national government's efforts to make public services more accessible through digital innovation.

“This supports President Ferdinand Marcos Jr.'s digitalization push for a unified digital platform, where Filipinos can conveniently access various government services in one application,” he said.

The MMDA leadership noted that the agency's May Huli Ka website has already recorded more than 15 million site visits, over 11 million traffic violations checked, and more than 2.7 million unique users, reflecting the growing number of Filipinos embracing digital government services because of their accessibility and convenience.

He also said the MMDA believes that technology should make public service more efficient.

For his part, DICT Secretary Henry Aguda expressed gratitude for the partnership, saying the launch marks another important step toward strengthening the government's digital transformation efforts.

Meanwhile, DICT Undersecretary for eGovernment David Almirol Jr. shared that it took six months to integrate the service into the system.

He also mentioned that the eGovPH Super App has already reached 60 million downloads, 55 million verified users, and 955 million transactions.

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