Grab PH assures steady services this holiday season

MANILA: Despite the elevated traffic condition these days, Grab Philippines assured that its services will remain accessible this holiday season.

The company reiterated its commitment, saying that it is banking on strategic partnerships and carpooling services like Grab Group Rides to mitigate the supply crunch driven by the sharp increase in demand.

Based on its data, the current completion of ride-hailing trips during peak hours was prolonged by an average of 20-25 percent.

This results in a lessened number of trips that transport network vehicle service drivers can accomplish daily. Further affecting the overall supply of TNVS on the road is the projected 36-percent increase in ride-hailing services in the final quarter of the year.

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To address such challenges, Grab is collaborating with the New NAIA Infra Corporation (NNIC) to ease pick-up bottleneck at Ninoy Aquino International Airport (NAIA) terminals as airports still come as a demand hotspot during surging arrivals.

Per Grab Philippines, its year-to-date data reflected a 30-percent rise in ride-hailing demand at NAIA. To address this, it will deploy free airport shuttle rides specifically between 4 p.m. and 1 a.m..

Operating across three key holiday weekends — December 5-8, 12-16, and 19-22 — the shuttles will run from Fridays-Mondays, and Tuesday for the second week, moving passengers from NAIA Terminal 3 to the One Ayala public transport terminal.

Grab said that such an initiative will ensure that passengers can still access the city’s mass transit network — even when most ride-hailing drivers are fully utilized.

Aside from that, the firm is also coordinating with the Department of Transportation and the Land Transportation Franchising and Regulatory Board to ensure the availability of ride-hailing options this season.

“This holiday season will be a challenge, as in previous years. We are facing a slew of macroeconomic factors, from an uptick in holiday demand that challenges the supply of vehicles to the traffic conditions of the metro. There will be moments when getting a ride feels harder than usual, but we promise to do our absolute best to be better than last year,” Grab Philippines Managing Director Ronald Roda was quoted as saying.

“We have been preparing since the start of the year to ensure our services remain accessible enough to help every Filipino make their holiday celebration complete,” he added.

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