MMDA launches online filing of traffic violation contests 

MANILA: As the Metropolitan Manila Development Authority (MMDA) creates an online filing platform for those who have been detained for traffic-related infractions, drivers can now virtually contest their traffic citations.

 

The Unified Ordinance Violation Receipt (UOVR), the driver's license, and the vehicle's Official Receipt/Certificate of Registration (OR/CR) are required documents to be uploaded when filing an online complaint about a traffic citation.

The client will be contacted for pre-processing of the contest by the MMDA-Traffic Adjudication Division (TAD) within three working days.

TAD is in charge of hearing complaints filed by contesting drivers who have been stopped for breaking traffic laws, rules, and/or regulations and issued OVR by traffic enforcers,

Pre-processing is the preliminary stage in which TAD evaluates the merit of the complaint and the appropriateness of any attachments.

Should the client opt to pursue the dispute after pre-processing, it will be scheduled for hearing after availability of the parties is confirmed (Complainant, Enforcer, and Hearing Officer).

To verify the submitted documents, a face-to-face hearing will be held. Upon the complainant's request, the resolution may be made public either physically or electronically.

The complaint may physically file a motion for reconsideration (MR) directed to the head of TAD in the event of an adverse resolution. If the MR's decision is negative, they may also physically file an appeal addressed to the MMDA Chairman.

From 8 a.m. to 5 p.m. protests can be lodged from Monday through Friday with those who filed documents after 5 p.m. will be contacted the following working day.

Through the online filing, there will be a decrease in exposure of both the complainant and the MMDA personnel in accordance with the prevailing health protocols. It will also lessen the instance of filing a contest with incomplete documents since there are required fields in the form.

MMDA warned that uploading inappropriate documents and attachments shall disqualify the client from further using the electronic platform. Should they wish to pursue their case, they have to proceed to the TAD office at the agency’s headquarters in Makati.

Meanwhile, MMDA Acting Chairman Carlo Dimayuga III said that the online filing of contests is limited, in the meantime, to physical traffic apprehensions. Apprehensions via MMDA NCAP will not be covered and entertained in the online platform pending the final decision of the Supreme Court on the NCAP issue.

"The agency is continuously finding ways to improve its services through technology for the convenience of the public," said Dimayuga.

The online form can be accessed through this link.

Photos from the Metropolitan Manila Development Authority (MMDA)

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