Grab PH prioritizes safety of partners amid bad weather

MANILA: Grab Philippines has released a set of initiatives to protect its customers, rider partners, driver partners, and delivery partners during the current adverse weather conditions. 

Grab Partners

Concerning Grab’s mobility providers operating under GrabCar and Move It, the company has rolled out the “Calamity Assistance Program,” which will provide support to its partners in areas affected by severe weather. In addition, the transportation network service provider will also continue to monitor road conditions and provide updates via GrabMaps. 

The company has also activated its own Safety and Incident Response Team, which will be operational 24 hours a day, seven days a week. 

Mobility Services

Furthermore, the company is asking for patience from its mobility service partners in light of the difficulties and delays when booking clients. Its riders and drivers were also advised to prioritize safety and keep updated regarding road conditions and weather conditions. 

The logistics company has also asked for patience and understanding from its customers as its partners are currently striving to meet the needs of the commuting public despite the harsh weather. 

Delivery Services

For its delivery services, the Singapore-headquartered company has expressed that the safety of its logistics providers is its top priority. As such, it will continue to send notifications and updates to its delivery partners to avoid flooded areas. 

The company has acknowledged the need for its delivery partners to continue earning a living and for clients who want to rely on its food and grocery delivery services amid the bad weather. Regardless, it has asked for patience as it is also focusing on the safety and well-being of the aforementioned delivery partners. 

Financial Services

Even as the country continues deep into the rainy season, Grab has declared that GrabPay and its lending products will remain operational. The company is aware of the need for extra financial resources during emergency situations, and so it is encouraging its users to utilize its digital financial platforms. In doing so, the need to go out to access physical money-related services will be minimized. 

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