Kia promises to extend vehicle warranty across 142 countries

MANILA: Kia owners with vehicle warranty that’s about to lapse can rest easy. The main headquarters in Korea didn’t just make a promise, it actually launched it. The Kia Promise is a new policy that extends original manufacturer warranty until June 2020. This is only applicable for warranties that expire between February 1 and April 30, 2020.

This covers 142 countries and some 500,000 units around the world.

“By extending Kia’s comprehensive warranty cover to customers who may be affected by the pandemic, Kia Motors hopes they have one less thing to worry about during this time. Our goal is to help to alleviate any concerns our customers have about vehicle maintenance during periods of social distancing,” said Sangdae Kim, senior vice president and head of Global Customer Experience Division at Kia Motors Corporation.

Locally, Kia Philippines has already launched their own version, Promise to Care. Aside from other services like emergency roadside assistance, digitized buying tools, and customized vehicle service, its more important aspect is the extension of warranty coverage by 30 days and a 15-day grace period for the preventive maintenance schedule. This extension only applies to vehicles with warranties that are expiring during the enhanced community quarantine (ECQ) in the Philippines.

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