Chevrolet restarts dealership operations

MANILA: As quarantine levels in selected areas relax progressively, The Covenant Car Company, Inc. (TCCCI), exclusive country importer and distributor of Chevrolet automobiles and parts, resumes dealership operations in various regions. 

Chevrolet Cagayan de Oro, Chevrolet GenSan, Chevrolet CamSur, and Chevrolet Ilocos Norte reopened last May 4 and 5, while the rest of the dealerships in Luzon, including Metro Manila, Visayas, and Mindanao scheduled the resumption of their sales and aftersales operations on May 16 and 18.

Here are the Chevrolet dealerships that reopened last May 16:

METRO MANILA

Chevrolet Alabang

Chevrolet Commonwealth

Chevrolet Greenhills-EDSA

Chevrolet Pasig 

LUZON

Chevrolet Batangas

Chevrolet Carmona

Chevrolet Dagupan

Chevrolet Pampanga

Chevrolet dealerships that will resume business operations last May 18:

METRO MANILA

Chevrolet Makati (Service Center only)

Chevrolet North EDSA

Chevrolet Shaw

LUZON

Chevrolet Cainta

Chevrolet Imus Cavite

Chevrolet Sta. Rosa

VISAYAS

Chevrolet Bacolod

Chevrolet Iloilo

MINDANAO

Chevrolet Davao

TCCCI reported in a release that Chevrolet Makati sales operations resume on May 25; Chevrolet Otis-Manila, Chevrolet Quezon Avenue, and Chevrolet Cebu-Mandaue remain temporarily closed until further notice.

As with other dealerships, TCCCI is endeavoring to curb the spread the coronavirus by managing foot traffic in its showrooms and service areas. The company encourages Chevy customers to book an appointment with the dealership by calling the showroom or the 24/7 Chevy Hotline at 5328-2438 to schedule. For Android users, customers may download My Chevrolet Connect App where they can easily book their vehicle service or even test drive appointments.

“We are taking all the necessary precautions to ensure the safety of the Chevrolet community," said TCCCI President and CEO Atty. Alberto B. Arcilla. "While our business continues to operate, the wellness of our employees and our customers during these extraordinary times remains our top priority.”

The company is upping its "regular hygiene and sanitation protocols, and carrying out stricter regulations in sanitizing all Chevrolet vehicles entering and leaving the dealerships."

Aside from the above, TCCCI is enforcing the following measures: The following measures are progressively put in place in Chevrolet showrooms and service centers:

• Mandatory temperatures checks of employees and customers entering the dealership premises;
• Mandatory wearing of protective equipment, including face mask, for all employees;
• Alcohol dispensers or hand sanitizers will be made readily available in key areas of the dealership, including showroom and service reception areas;
• Foot pad disinfectants are made available at the main entrance of the showroom and service workshop area;
• Common areas inside the dealership, including customer and service lounges, transaction areas, meeting rooms, and restrooms are sanitized every two hours and before and after closing of business hours;
• General cleaning and sanitization of dealerships at least once a week;
• Regular sanitization of Chevrolet vehicles on display and test drive units;
• Sanitization of Chevrolet vehicles and genuine parts delivered to the dealership;
• Sanitization of brand-new Chevrolet vehicles scheduled for delivery or vehicles set for service unit release. Chevrolet says that vehicles are sanitized using recognized system products in the automotive industry.

Chevrolet Complete Care

TCCCI earlier announced that qualified Chevrolet owners are automatically guaranteed a 30-day extension on preventive maintenance service rescheduling and 60-day extension on vehicle warranty.

The firm said that the Chevrolet Customer Care Team "continues to be readily available to answer inquiries on vehicle service concerns, sales promotion, or advance test drive requests through its 24/7 Customer Assistance program."

For concerns, they may call the aforementioned 24/7 Chevy Hotline or e-mail customercare@chevyhelpdesk.com. 

For more information, visit www.chevrolet.com.ph, like the Chevrolet Philippines Facebook page, or follow the Chevrolet Philippines Instagram page.

Photos from TCCCI

Also read: Chevrolet 'Tech Eyes' to aid in remote vehicle troubleshooting