Isuzu PH updates Sta. Rosa dealership

MANILA: The Isuzu dealership in Santa Rosa, Laguna has been updated to meet the brand’s global standards.

In a statement, Isuzu Philippines Corporation (IPC) shared that the newly-renovated facility aims to refresh the marque’s presence as well as “elevate the overall customer experience—from vehicle purchase to aftersales service.”

Upgraded to meet the Isuzu Outlet Standard (IOS), the recently-upgraded Isuzu Santa Rosa has a total floor area of 6,798 square meters. This facility—owned and operated by Gencars Incorporated—comes with a 539-square-meter showroom that can display three light commercial vehicles (LCV) and two trucks, a newly allocated sales lounge for customers, a new releasing area for smoother vehicle handovers, and an improved body repair and paint area.

Aside from that, the establishment boasts a 2,198-square-meter service area equipped with five bays for LCV units and two for trucks to ensure efficient handling of both private and commercial vehicle requirements.

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During the opening of the updated facility, IPC President Mikio Tsukui noted the firm’s continued thrust towards elevating customer care across its dealer network.

“At Isuzu, our commitment goes beyond expanding our reach. We are equally focused on continuously improving our dealership facilities to ensure that every customer receives the same high level of service and care, wherever they may be in the country. With the opening of Isuzu Santa Rosa, we move closer to delivering a consistent and enhanced ownership experience across all our 50 dealerships nationwide,” Tsukui explained.

For her part, Gencars Incorporated President Lerma Nacnac is confident that the upgrading of the facility will have a positive impact on the customers in the region.

“This dealership represents our continued investment in providing better service to our customers. With improved facilities and expanded capacity, we are confident that we can further elevate customer satisfaction and meet the growing demands of the Sta. Rosa and nearby communities,” she shared.

The Isuzu Santa Rosa is part of the marque’s 50-dealer-strong network in the country that guarantees convenient access to service, genuine parts, and expert care.

“This strong support system reinforces Isuzu’s reputation as ‘Your Responsible Partner,’ delivering not only durable and fuel-efficient vehicles but also reliable ownership backed by consistent and high-quality service standards,” the firm noted in a statement.

“As Isuzu Philippines continues to modernize its dealership network, the company remains focused on providing a seamless and customer-centric experience that supports both individual and business mobility needs. This commitment has enabled Isuzu to maintain its leadership as the country’s number one truck brand for over two decades, built on a foundation of durability, reliability, and trusted aftersales service,” it added.

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