Toyota Motor PH recalls select Urban Cruiser over faulty display system

MANILA: Toyota Motor Philippines Corporation (TMP) issued a recall order for the Urban Cruiser over defective integrated display system (IDS).

According to the country’s leading automotive distributor, the defect is in the affected portion’s software, where the average power consumption (average energy efficiency) calculation logic is incorrect. 

TMP mentioned that the average energy efficiency displayed on the meter may be lower than the actual average energy efficiency.

As of its latest count, the latest service covers 17 Toyota Urban Cruiser units produced in November 27, 2025-April 11, 2026.

To address the issue, TMP will conduct free software reprogramming on the IDS of the involved units.

“Involved customers with vehicles included in the service campaign are highly encouraged to immediately set an appointment with any authorized Toyota dealer to perform the necessary repair and prevent problems from occurring. Customers may also schedule the repair during the Periodic Maintenance appointment if the vehicle is already due or approaching its regular maintenance schedule,” TMP noted. 

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Vehicle specifications

The Toyota Urban Cruiser’s electric motor at the front axle moves the vehicle. This has the capacity to deliver:

Maximum output (in horsepower)	171
Peak torque (in Newton-meters)	193

Such a powertrain is mated to a 61-kilowatt-hour lithium-ion battery that lets the vehicle up to 475 kilometers. This can be juiced up using Type 2 and CCS2 ports.

The mill is also configured to have four drive modes namely:

• Eco
• Sport
• Normal
• Snow

Outside, the vehicle sports the following features:

• Hammerhead-like front fascia
• Upper gloss-black grille
• Fluted chin
• Plastic door moldings and wheel arches
• Body-colored side mirrors
• Modern-looking taillamps connected by a black light bar
• Rear spoiler with third brake lamp
• Black plastic rear bumper with reflectors
• 18-inch dual-tone alloy wheels wrapped in 225/55 tires

Inside, the five-seater crossover comes with the following creature comforts:

• Eight-way electronically-adjustable driver seat and four-way manual-adjusted front passenger seat
• Multi-function steering wheel with switches for vehicle audio, display, voice, cruise control, and lane keep assist functionality
• Cargo space of up to 570 liters
• Wireless charging dock
• Types A and C ports
• 12-volt accessory outlet
• Electronic parking brake (with brake hold)
• Single-zone air-conditioning system
• Keyless entry
• Push-start ignition

The model’s digital cluster gauge is connected to the 10.1-inch infotainment display that offers wireless Apple CarPlay and Android Auto connectivity.

Complementing the standard safety kits like the emergency brake signal, anti-lock braking system, vehicle stability control, hill-start assist control, blind spot monitoring, rear cross traffic alert, rearview camera, and panoramic view monitor are the driver-assistive technologies under Toyota Safety Sense such as:

• Pre-collision system
• Automatic high beam
• Adaptive high beam
• Lane keeping assist
• Lane departure alert
• Adaptive cruise control

To recall, the model was introduced in the Philippines during the first quarter of the year.

2026 TMP service campaigns 

For 2026, TMP conducted several service campaigns involving various models.

At the start of the year, TMP issued an advisory involving around 11,760 Toyota and Lexus units over parking assist electronic control unit-related concerns. 

The breakdown of the involved units were as follows:

Toyota 

Model	Involved Units	Production period
Camry	637	May 7, 2024- September 30, 2025
LC	2,509	Nov 22, 2024-July 29, 2025
LC Prado	1,305	April 8, 2024-June 11, 2024
RAV4	1,353	November 2, 2022- July 21, 2025
Alphard	2,689	June 12, 2023-May 12, 2025

Lexus 

Model	Involved Units	Production Period
ES	74	November 23, 2022-May 29, 2025
GX	68	February 19, 2024-May 30, 2025
LC	13	May 23, 2023- September 20, 2024
LM	1,181	July 25, 2023-August 1, 2025
LS	110	October 27, 2022-August 1, 2025
LX	169	December 13, 2021-July 15, 2025
NX	213	November 15, 2021-May 9, 2025
RX	1,237	January 17, 2023-September 2, 2025
RZ	193	February 20, 2023-February 23, 2024

Aside from that more than 3,000 Land Cruiser LC300 units produced in November 22, 2024-December 5, 2025 were also the subject of a recall order for defective transmission electronic control units (ECU). 

Aside from that, Toyota Makati—who is directly managed by TMP— issued a customer advisory related to Takata airbags. Below are the affected models under the said recall.

Model	Year of production
Toyota Vios	October 2006 - March 2007 January 2009 - June 2013
Toyota Yaris	September 2005 - June 2013
Toyota Altis	May 2001 - August 2008 April 2010 - October 2013
Toyota Alphard	May 2010 - December 2012
Toyota RAV4	July 2003 - April 2005

Owners of affected vehicles in Metro Manila were given a P4,000-cash incentive for the completion of airbag replacement.

Additionally, Lexus Philippines also issued a recall order for GS-F and RC-F units over defective fuel pumps. In an advisory issued by the Department of Trade and Industry, a total of 63 examples are the subject of the brand’s special service campaign.  

Here are the specific models being recalled based on the said order:

Model	Number of affected units	Production period
GS-F	4	November 4, 2015-January 22, 2016
RC-F	59	September 24, 2014-October 13, 2020

Also read: 

Toyota-endorsed En Tsumugi to expand services

Toyota suspends Thai manufacturing ops following recent flooding

Toyota chair Akio Toyoda inducted into Automotive Hall of Fame

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