Hyundai Motor PH recalls all-new Palisade Hybrid over power-folding seats

MANILA: Hyundai Motor Philippines (HMPH) has issued a recall order for the all-new Palisade Hybrid due to an issue involving its second- and third-row seats' power–folding feature.

Per the South Korean carmaker's local arm, there are a total of 123 affected units in the country. 

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Software fix

HMPH noted that a software update will remove the one-touch activation feature of the Hyundai Palisade, which will be carried out free of charge.

The said update will replace the abovementioned feature with a press-and-hold function, which will require deliberate input from passengers to operate the folding and unfolding of the seats.

“This service procedure aims to improve safety of all passengers,” HMPH stated.

“This will be carried out free of charge at all authorized Hyundai dealerships and is expected to take minimal time to complete,” it added.

HMPH has urged its customers to promptly participate in this service action to ensure the continued optimal performance of their vehicles.

Stop-sale in US

In the United States (US), the said issue — which, in certain situations, causes the seats to not adequately detect contact with an occupant or object as intended — cost the life of a young child.

According to Hyundai Motor North America, the said condition may occur during second and third-row power‑folding operations, as well as during use of the second-row one‑touch tilt‑and‑slide function. 

On that note, the company has issued a stop-sale order for the 2026 Hyundai Palisade Limited and Calligraphy variants.

“Hyundai is aware of a tragic incident involving a Palisade,” the company wrote in a press release published on its US media center.

“While Hyundai does not yet have the full details and the incident is still under investigation, a young child lost her life. Hyundai extends its deepest sympathies to her family,” it added. 

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